Formatting the SD Card
SD Cards Must Be Formatted to the Camera
When using an SD card for the first time with this camera, it will be necessary to format. Formatting will always erase existing data that is left on the card. Make sure you’ve copied any existing files on the card to a portable drive before you format.
BEST PRACTICE – before you start recording, always begin with a freshly formatted SD card.
How to format the card
- Before you power up the camera, open the SD card slot door and insert the SD card into either Slot 1 or Slot 2.
- Make sure the terminal side of the card faces in the direction shown and insert the card as far as it will go (to remove the card, press the centre of the SD card to release and then pull straight out).
- Securely close the SD card slot door.
- Power up the camera
- Click on MENU > OTHER FUNCTION > FORMAT MEDIA
- Select SD Card 1 or SD Card 2, then format. When formatting is complete, EXIT the message screen.
CAUTION: When the camera is accessing the SD card, the access light near the slot lights up. Never remove the card or shut down the camera if the access light is on. To do so may damage the card and corrupt the data.
Troubleshooting SD card issuesWhen you insert an SD card and power up the camera, you might get a message that says the card is incompatible - check card speed. If you see this, the card might still work - do a test record - but for best results you should use a card that records at 90MB/s and is either a U-1 or U-2 (always make sure it's a class 10).
Tips to Avoid SD Card Problems
- Don’t get into the habit of using the memory card to store other projects (especially Adobe Premiere projects) as this may cause recording errors. Should you get an error message, the likely solution will be to format the card to the camera.
- Never touch the terminals on the back of the SD card.
- Do not bend or drop the card as this may damage stored data.
- When the card access light is lit, do not remove the SD card or turn off the camera.
- Do not place the card in direct sunlight, in dusty or humid areas, near a heater, or where static electricity or electromagnetic waves occur.
- To protect the card, keep it inside its case or in a protective bag.